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Insights

Explanation without a sales pitch.

What we explain to a business owner sitting across the table is here too. No hype, no invented savings percentages, but what actually goes wrong in practice and what you do about it.

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Getting started with AI 3Automation 1Costs & returns 3Law & privacy 2Technology explained 1

Getting started with AI

6 min read

Hiring an AI consultant or an AI agency: which do you need?

Advice without building produces a report; building without advice produces the wrong system. This is how you work out what you need.

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6 min read

Why AI projects in SMEs fail

Projects rarely fail on the technology. They fail on messy data, a pilot that never ends and nobody who owns it.

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6 min read

Where do you start with AI in your business?

Most businesses start with the tool and then get stuck. It is better to start with one piece of work that comes back every week and nobody enjoys.

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Automation

5 min read

Which process should you automate first?

Don’t pick the process with the biggest payoff. Pick the one where you can prove fastest that it works.

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Costs & returns

6 min read

Grants for AI and automation in SMEs

There are schemes, but not for everything. Here is which ones exist, what they are meant for and why you shouldn’t count on them.

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6 min read

Build it yourself, buy a tool or outsource?

Buying is almost always the starting point, building it yourself looks more attractive than it is, and outsourcing only pays off once integrations and custom-built work come into play.

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6 min read

What does AI automation really cost?

The build costs are usually the easiest part of the bill. The surprises are in the clean-up beforehand, the monthly usage and the maintenance afterwards.

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Law & privacy

6 min read

The EU AI Act for SMEs, without legal jargon

The AI Act hits most SMEs less hard than feared, but two things already apply: prohibited applications and AI literacy for your people.

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6 min read

GDPR and AI: what can you do with customer data?

The GDPR does not prohibit AI, but it does set requirements for purpose, legal basis and processors. Most mistakes at SMEs are carelessness, not a matter of principle.

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Technology explained

5 min read

AI agent, chatbot or automation: what is the difference?

Three terms that are used interchangeably and mean three different things. The difference lies in who decides and who acts.

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