Explanation without a sales pitch.
What we explain to a business owner sitting across the table is here too. No hype, no invented savings percentages, but what actually goes wrong in practice and what you do about it.
You are welcome to comment below. We publish your comment once you have confirmed your email address and we have read it. Disagreement is welcome.
Getting started with AI
Hoe verloopt een AI-implementatietraject in het mkb?
Een AI-traject is geen groot IT-project van een jaar. Het is een reeks kleine stappen rond één proces. Zo ziet zo’n traject er in de praktijk uit, van eerste sessie tot beheer.
Read the article →Is your business ready for AI? How to tell without a consultancy
You do not need a consultancy to work out whether AI is for you. Four things decide the answer, and none of them is about technology.
Read the article →Hiring an AI consultant or an AI agency: which do you need?
Advice without building produces a report; building without advice produces the wrong system. This is how you work out what you need.
Read the article →Why AI projects in SMEs fail
Projects rarely fail on the technology. They fail on messy data, a pilot that never ends and nobody who owns it.
Read the article →Where do you start with AI in your business?
Most businesses start with the tool and then get stuck. It is better to start with one piece of work that comes back every week and nobody enjoys.
Read the article →Automation
AI voor transport en logistiek: ritplanning en orderinvoer
In transport zit de winst zelden in de rit zelf, maar in het werk eromheen: orders overtypen, documenten verwerken, de planning bijhouden. Daar helpt AI het meest — en op de plek waar iedereen het verwacht (de routeoptimalisatie) juist het minst.
Read the article →Automating processes with AI: where it really pays off for SMEs
A tour of the processes that genuinely lend themselves to AI in practice: what happens, what your people keep doing, and when you are better off not starting.
Read the article →Which process should you automate first?
Don’t pick the process with the biggest payoff. Pick the one where you can prove fastest that it works.
Read the article →Costs & returns
What does AI automation deliver? Work it out yourself
A return expressed as “twenty percent more efficient” is something nobody can check. Count in hours per week on one process, and agree up front where those hours go.
Read the article →Grants for AI and automation in SMEs
There are schemes, but not for everything. Here is which ones exist, what they are meant for and why you shouldn’t count on them.
Read the article →Build it yourself, buy a tool or outsource?
Buying is almost always the starting point, building it yourself looks more attractive than it is, and outsourcing only pays off once integrations and custom-built work come into play.
Read the article →What does AI automation really cost?
The build costs are usually the easiest part of the bill. The surprises are in the clean-up beforehand, the monthly usage and the maintenance afterwards.
Read the article →Law & privacy
EU AI Act voor het mkb: de checklist
De EU AI Act klinkt zwaarder dan hij voor de meeste mkb-bedrijven is. Met deze checklist bepaal je in een half uur waar jij staat en wat je concreet moet regelen.
Read the article →The EU AI Act for SMEs, without legal jargon
The AI Act hits most SMEs less hard than feared, but two things already apply: prohibited applications and AI literacy for your people.
Read the article →GDPR and AI: what can you do with customer data?
The GDPR does not prohibit AI, but it does set requirements for purpose, legal basis and processors. Most mistakes at SMEs are carelessness, not a matter of principle.
Read the article →Technology explained
Connecting AI to your existing software: Exact, AFAS, Microsoft 365 and the rest
AI only becomes useful once it can reach your own data. What an integration is, the four ways to get at your data, and where it gets stuck in practice.
Read the article →AI agent, chatbot or automation: what is the difference?
Three terms that are used interchangeably and mean three different things. The difference lies in who decides and who acts.
Read the article →Practical checklists
A list you can print and take into a meeting: which process to tackle first, what to ask any AI agency, and what the EU AI Act asks of you.
Take this list to every conversation, including the one with us. The answers say more than a presentation. Our…
Eight questions you can walk through in half an hour. They are no substitute for legal advice, but they do mak…
Write down three to five processes you are considering. Give each process a score from 1 to 5 per row and add …
Missing a topic?
Just ask. If we get a question more often, we write an article about it. That costs you nothing and gives us a better explanation.